Hook Cookie Policy

At Hook Casino, we use cookies and similar technologies to operate our website, remember your preferences, and understand how players interact with our games and services. This Hook Casino Cookie Policy explains what cookies are, how we use them, and what choices you have when you visit hook.casino. By continuing to browse our site, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that a website stores on your computer, tablet or mobile device when you visit it. They allow our site to recognise your device, keep you logged in, and collect information about how you use our platform. We at Hook rely on cookies and comparable technologies such as local storage and pixel tags to deliver a secure and functional casino hook experience across desktop web and mobile web.

Why We Use Cookies

Our Hook Casino platform uses cookies for several purposes, including keeping you securely signed in, remembering your language and currency preferences, measuring traffic, and tailoring promotional content such as our welcome bonus or Daily Offers package. We also use cookies to detect suspicious activity, support fraud prevention, and help enforce our restricted countries policy and VPN restrictions.

Categories of Cookies We Use

We at Hook Casino classify the cookies on our site into the following categories. Our use of each category depends on its purpose and, where required, your consent.

  • Strictly necessary cookies: these allow you to log into your account, navigate between pages, and complete transactions. Without them, core features of Hook Casino, including deposits and withdrawals, would not function properly.
  • Performance and analytics cookies: we use these to understand how visitors search for Hook Casino login, Hook Casino games, or hook casino reviews, and to measure which pages and promotions perform well.
  • Functionality cookies: these remember your settings, such as preferred language among Deutsch, English, Français, Svenska and Nederlands, and your display currency.
  • Advertising and targeting cookies: our marketing partners may use these to show you relevant offers, including information about a Hook Casino promo code or Hook Casino bonus code for existing players, on other websites.
  • Security cookies: we deploy these to support two-factor authentication, detect VPN or proxy use, and protect your account from unauthorised access.

Cookies and Our Bonus Offers

We at Hook use cookies to track your eligibility for promotions such as the slots welcome bonus, the Pristine VIP Pack, and our Daily Offers package. Cookies help us confirm which deposits, wagering activity and game sessions are associated with your account, which is necessary to apply wagering requirements correctly and to prevent abuse of any Hook Casino no deposit bonus codes or other promotional codes. Our Hook Casino welcome bonus and related offers would be more difficult to administer fairly without this tracking.

Third-Party Cookies

Some cookies on our site are placed by third parties, including payment providers, analytics companies, and our game and live providers such as Evolution. These third parties may use cookies to deliver live games, process your Visa, Mastercard, Apple Pay, Skrill or cryptocurrency transactions, and measure the performance of their services on our platform. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further details.

How Long Cookies Remain on Your Device

Our Hook Casino cookies fall into two broad lifespans. Session cookies are temporary and are deleted automatically once you close your browser; we use these to keep you logged in securely while you play. Persistent cookies remain on your device for a set period, ranging from a few days to several months, and are used to remember your preferences or recognise you when searching for Hook Casino online or returning to complete a Hook Casino login uk search or similar query.

Managing Your Cookie Preferences

You can control or disable cookies at any time through your browser settings. Most browsers allow you to block all cookies, accept only certain types, or delete cookies already stored on your device. Please note that if you disable strictly necessary cookies, some features of Hook Casino, including account login, deposits and withdrawals, may stop working correctly.

  • You can review and adjust cookie settings directly in your browser's privacy menu.
  • You can delete existing cookies manually through your browser's history or settings panel.
  • You can use private or incognito browsing modes to limit the storage of cookies during a session.
  • You can opt out of certain advertising cookies through industry opt-out tools where available.

Mobile Devices and Apps

If you access Hook Casino through a mobile web browser, similar cookie-based technologies may apply, including device identifiers used to remember your settings. We at Hook do not currently publish a dedicated native app, so references to a Hook Casino app download typically relate to our mobile-optimised website experience rather than a separate application store download.

Cookies, Security and Responsible Account Use

We use certain cookies to support the integrity of our platform, including verifying that you are not using a VPN or proxy to misrepresent your location, which is prohibited under our terms. Cookies may also assist us in applying withdrawal limits, identifying duplicate accounts, and supporting our Know Your Customer checks once lifetime deposits exceed the published threshold. This helps us maintain a fair gaming environment and comply with our licensing obligations under our Anjouan licence.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy regularly. Your continued use of Hook Casino after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or about this Hook Cookie Policy generally, please contact our support team at [email protected]. Our customer support operates 24/7 via live chat and e-mail, and all official communication must be conducted in English.